Customs Support Group

Customs Support Group is a European provider of customs and trade compliance services, handling customs clearance, trade advisory and duty management for businesses moving goods across borders. Founded in 1999 and grown from a small department within a shipbroker, the company describes itself as Europe's #1 independent customs services provider. It operates in 15 countries through more than 120 offices, employing over 1,700 customs professionals and serving more than 60,000 clients.

The group's customs clearance business handles over 20 million declaration lines a year. Alongside these services, it builds technology under the heading of CustomsTech: the My CS Platform, a centralised digital platform for managing customs processes, and an Intelligent Document Processing solution that applies AI and automation to customs documentation. Other technical domains include digital customs platforms, duty management and trade compliance technology.

The company positions itself as an independent, neutral provider focused solely on client interests, combining industry expertise with digital tooling. Its stated mission is to "make customs easy", with an emphasis on efficiency and compliance in cross-border trade. Industry verticals served include logistics and shipping, freight forwarding and international trade.