ESO

ESO is a data and software company serving emergency responders and medical professionals. Founded in 2004 and headquartered in Austin, Texas, the company develops systems for recording, exchanging and analysing health and public-safety data, with the stated aim of improving community health and safety outcomes. It was formerly known as ESO Solutions.

Its product line spans electronic health records software for EMS agencies and medical professionals, fire records management systems for fire departments, scheduling software for emergency response organisations, logistics management solutions and medical billing solutions. An analytics platform provides insights drawn from emergency response data, while health data exchange services enable real-time data sharing across industries. The work sits at the intersection of several regulated domains: health data exchange, electronic health records, records management, medical billing and clinical research and data analysis.

ESO reports a customer base numbering thousands of EMS agencies, fire departments, hospitals and government organisations across the United States, Canada, the United Kingdom, Denmark, the Czech Republic, Costa Rica and India. Its industry verticals include EMS, fire services, healthcare and hospitals, government and public safety, and public health. The company describes itself as purpose-built by and for emergency responders and medical professionals, with teams working across countries and a focus on cross-industry clinical protocols and public policy.