Monex Group

MONEXgroup is a Canadian payment processing company headquartered in Toronto, Ontario, providing multi-channel payment solutions - unattended, attended, and online - to businesses across Canada and the United States. Regulatory adherence is central to its operations: PCI DSS compliance is maintained across the business, and the company acts as an ISO in the United States in partnership with Wells Fargo Bank N.A. and PNC Bank, alongside a partnership with Fiserv Canada Ltd.

The company serves more than 25,000 clients nationwide and draws on over two decades of industry experience. Its product line includes self-serve kiosk payment solutions supporting contactless, chip and pin, mag swipe, smart card, and tap methods; countertop POS terminals for retail environments; wireless terminals for pay-at-table and delivery services; and a secure web-based e-commerce payment gateway. An integrated merchant account consolidates unattended, in-store, on-the-go, and online channels under one merchant account, one statement, and one support contact.

Technical capabilities span payment processing, point-of-sale systems, e-commerce gateways, contactless and chip & pin technology, unattended and kiosk payment systems, transaction reporting and analytics, and remote configuration and terminal management. Customers include businesses in retail, restaurants, hospitality, vending, car washes, laundromats, parking facilities, EV charging stations, and charitable donation kiosks.

Operations are supported by customer service available 24 hours a day, 7 days a week, 365 days a year, next business day bank deposits, and outbound courtesy check-ins with clients. The company emphasises financial transparency through simplified rates and clear statements.