Monzo

Monzo is a digital bank founded in 2015, operating a mobile-first platform for personal and business customers. The company provides a range of financial products including current accounts, savings, investments, pensions, loans, and credit cards, all managed through its app. It serves over 14 million customers across the UK and Europe.

The bank's model is built on direct customer engagement. Its community of users suggests features, tests the app, and provides feedback that shapes product development. This approach has focused the company on solving specific customer problems and has influenced competition within the traditional banking sector on user experience.

Monzo operates within the banking and financial services industry. Its product suite is designed for transparency and simplicity, delivered entirely through its mobile application.