We are seeking an experienced and proactive Payment Scheme Compliance Manager to establish and lead our scheme compliance function. This is a role with a high degree of autonomy, responsible for designing and implementing processes to ensure compliance with multiple payment scheme rules across our European portfolio. Initially operating as a standalone role, there is potential to expand the team with additional resources within 12–18 months.
Key Responsibilities
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Establish and manage a robust compliance process or a diverse portfolio of European payment methods, each with its own set of scheme rules.
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Develop efficient processes to ingest, interpret, and monitor scheme rule changes, ensuring the business remains fully compliant.
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Act as the subject matter expert on scheme rules, providing guidance and training to internal teams.
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Collaborate cross-functionally with Product, Legal, Risk, Compliance, Operations, and Commercial teams to ensure rule changes are operationalised effectively.
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Maintain proactive relationships with payment schemes to stay ahead of upcoming changes, requirements, and potential impacts.
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Identify, escalate, and manage compliance risks, including the ability to challenge or lobby against rules where necessary to protect commercial and operational interests.
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Build the function’s infrastructure, including documentation, monitoring tools, and reporting frameworks.
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Support the long-term growth of the scheme compliance function by defining resource requirements and onboarding future team members.
Skills & Experience Required
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Strong understanding of the payments industry, particularly local payment schemes and their governance frameworks.
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Demonstrable experience interpreting and applying scheme rules in a commercial or operational setting.
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Proven ability to develop and implement compliance processes from the ground up.
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Excellent stakeholder management skills, including experience liaising with external scheme representatives.
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Strong analytical and problem-solving skills, with the ability to interpret complex rules and translate them into actionable requirements.
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Confident communicator with the ability to influence at all levels of the business.
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Self-motivated and comfortable working independently in a role with significant autonomy.
What We Offer
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Opportunity to shape and build a new function from inception.
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High-impact role with direct influence on strategic and operational decision-making.
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Collaborative and supportive company culture.
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Competitive salary and benefits package.
