Sedgwick

Sedgwick is a risk and claims administration firm founded in 1969 and employing 33,000 colleagues across more than 80 countries. It provides technology-enabled claims administration, loss adjusting, benefits administration and product recall services to organisations and individuals, and manages benefits for some 9 million people globally. The firm reports a client retention rate of nearly 100%.

Its work sits at the intersection of regulatory obligation and operational execution: administering claims and benefits in a manner the company describes as focused on care, compliance and clarity. The stated mission is to make difficult moments simpler for people and businesses, combining investment in technology with human handling of claims.

Sedgwick's technical domains include AI-powered platforms, advanced analytics, intelligent automation and data analytics applied to claims administration. Two products are named: Sidekick Agent, an AI-powered platform intended to turn claims from administrative burdens into human-centred experiences, and mySedgwick, an AI-powered platform for benefits and claims management.

The firm serves a range of sectors, among them agriculture, aviation, healthcare, maritime, insurance and risk management, and workplace and employer clients.