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Foundever

Foundever is a global CX outsourcing company providing customer care, technical support, and back-office services across 45 countries with 150,000 associates.

Foundever is a global customer experience (CX) outsourcing provider, founded in 1994 in Nice, France. The company delivers comprehensive services - including customer care, technical support, sales retention, and back-office operations - on behalf of major brands worldwide. It operates across 45 countries, supports more than 60 languages, and handles approximately 9 million customer interactions per day.

With a workforce of 150,000 associates, Foundever maintains delivery hubs globally alongside work-at-home programmes. The company has integrated AI-driven capabilities into its service offerings. Its operating philosophy holds that the employee experience directly shapes the customer experience, and it emphasises creativity, commitment, and connection as core cultural values.

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