IAG GBS

IAG GBS is the shared services arm of International Airlines Group (IAG), one of the world's largest airline groups. Founded in 2014, it provides centralised solutions across finance, procurement, technology, and airline services for all IAG operating companies. Operating within the heavily regulated aviation sector, the organisation manages functions that sit at the intersection of financial controls, procurement governance, and technology compliance across multiple jurisdictions.

The company employs over 1,500 people across six locations: Barcelona, Dublin, Kraków, London, Madrid, and Newcastle. Its technical capabilities include artificial intelligence and intelligent automation, applied to streamline and strengthen shared service delivery. As a centralised body serving IAG's airlines, IAG GBS plays a role in standardising processes and controls across the group's operating companies.

IAG GBS describes itself as a knowledge-creation organisation with a diverse workforce. Its stated cultural values emphasise collaboration, innovation, and sustainability. The organisation's multi-site European footprint and broad functional scope - spanning finance, procurement, and technology - reflect the complexity of managing compliance and operational standards across one of aviation's major corporate groups.