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Teleperformance provides outsourced omnichannel customer experience management, technical support and BPO services, with over 380,000 staff in nearly 80 countries.
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MSX International
MSX International is a business process outsourcing company that uses technology including AI and data analytics to serve automotive OEMs and mobility companies across more than 80 countries.
MSX International is a technology-enabled business process outsourcing company serving automotive original equipment manufacturers (OEMs) and mobility companies. Its work spans data analytics and artificial intelligence, delivered through platforms such as the AI-powered Intelligent Dealer Assistance program and ClaimsGenie, a platform for warranty management.
The company operates in more than 80 countries and has over 6,000 team members. It reports more than 30 years of partnership with clients in the automotive sector. Scale metrics cited include a 70% annual increase in parts sales for one automaker and the addition of 100 workshops to another's service network.
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